Frequently Asked Questions (FAQ)
What is not included in each book?
The Primers provide information on the alcoholic beverage laws, and include, among other things:
the federal and state regulatory structure; definitions of alcoholic beverages; licensing rules, requirements, and regulations;
and reporting requirements.
The books do not include any information on county or municipal alcoholic beverage laws. Additionally, the books
do not include any information related to any federal, state, county, or municipal: restaurant laws and regulations, health and safety
laws, employment laws, zoning laws, water rights laws, franchise laws, environmental laws, insurance laws and regulations, advertising laws,
tax laws, contract and other commercial laws, trade practices laws, business laws, and administrative laws, among others. All of these laws
and regulations must be complied with by any business. The books are not, and may not be used as, a substitute for obtaining advice
and counsel from competent licensed legal, business, accounting, and financial professionals.
If you would like to see any of this additional information included in future versions please contact us at:.
I don't see the 'lock' icon or any other indication of the security certificate for your website?
You will not see the security certificate until you begin the check out process. We use e-Junkie for our cart services.
They have a weird name, but offer great services. Check them out at www.e-junkie.com.
Our payment system is through Paypal; don't worry, you do not need to have a Paypal account.
What forms of payment do you accept?
We accept all major credit cards.
Does your company give refunds?
Yes. Please see our refund policy for more information.
How will this transaction appear on my bill?
The transaction on your credit card bill will appear as DARKTRAIN with a description of DIGITAL CONTENT.
I wasn't billed the correct amount, what can I do?
Please contact us at
, if there are any issues with your
billing; billing the correct amount is very important to us.
Do your products require any special software?
All of our products are in .pdf format and will work with any software capable of reading .pdfs,
such as Adobe Acrobat Reader.
Do your products contain DRM(Digital Rights Management)?
No. Our products do not contain DRM, but the name of the buyer is watermarked at the top of each page. We hope our
customers will respect our work and not copy or share our products. We work hard to create useful content and information for our customers,
and retain all copyright and other intellectual property rights in and to our products. We want to keep providing our customers with valuable
information and products, and appreciate your respect for our intellectual property rights.
Does your company have a privacy policy?
Yes. Please see our privacy policy for more information.
Updated on July 07, 2010